Who We Are

Our website address is:
https://cascentia.com

At CASCENTIA, we offer a curated selection of premium fragrances and a personalized shopping experience. Protecting your privacy and safeguarding your personal data are among our highest priorities.


Comments and Reviews

When visitors leave comments or reviews on our website, we collect the information shown in the comment or review form, as well as the visitor’s IP address and browser user agent string. This data is collected to help detect spam and ensure platform security.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. Once your comment or review is approved, your profile picture may be visible to the public alongside your comment.


Purchases

When you place an order on our website, we collect the personal information necessary to complete the transaction, including:

  • Full name
  • Billing and shipping address

This information is used solely to process your order, communicate with you, and ensure successful delivery.


Media Uploads

If you upload images to the website (for example, within reviews), please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract such data from uploaded images.


Cookies

If you leave a comment or review on our site, you may choose to save your name, email address, and website in cookies. These cookies are stored for your convenience and last for one year.

When you log in or place an order on our website, we set cookies to save your login details and shopping cart information:

  • Login cookies last for two days
  • Screen preference cookies last for one year
  • If you select “Remember Me,” your login will remain active for two weeks
  • Logging out removes login cookies

If you edit or publish a comment or review, an additional cookie will be stored in your browser. This cookie contains no personal data and expires after one day.


Embedded Content from Other Websites

Our website may include embedded content (such as videos, images, or articles). Embedded content from external websites behaves in the same way as if you visited the original website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking tools, and monitor your interaction with their content, especially if you are logged in to their platform. CASCENTIA is not responsible for the privacy practices of external websites.


Who We Share Your Data With

  • If you request a password reset, your IP address may be included in the reset email for security purposes.
  • Payment transactions are handled securely by third-party payment providers.
  • Shipping and delivery information may be shared with logistics and courier partners to ensure successful order fulfillment.

⚠️ We do not sell, rent, or share your personal data with unauthorized third parties.


How Long We Retain Your Data

  • Comments and reviews, along with their metadata, are retained indefinitely to allow automatic approval of follow-up interactions.
  • For registered users, personal information provided in user profiles is stored securely.
  • Users may view, edit, or request deletion of their personal data at any time, except for usernames.

Website administrators may also access and manage this information when necessary.


Your Rights Over Your Data

You have the right to:

  • Request an exported file of the personal data we hold about you
  • Request the deletion of your personal data

Please note that some data may be retained for administrative, legal, or security reasons, such as order and transaction records.


Where Your Data Is Sent

Visitor comments and reviews may be checked through automated spam detection services.
Order and shipping data may be shared with logistics partners to ensure accurate and timely delivery.


Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page. Continued use of our website constitutes acceptance of the updated policy.